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Purpose and Benefits Customer Loyalty and Digital Marketing Consulting Services for Business

Customer loyalty or commonly known as customer loyalty is an important indicator in a business. These are meaningful values ​​about how your customers enjoy the products or services offered. The better the customer loyalty, the more loyal the customer is to a product or brand. Indirectly very impact on business continuity in the long term. … Read more

Customer Journey: Understanding, Phases, and 5 Key Processes

A good business always puts the customer first. The customer journey is one of the theories that must be mastered so that businesses can survive against intense competition.  The customer journey is one way that can be used to align the customer side and the business services that are being run. By knowing what consumers … Read more

What is Product Knowledge? Complete Understanding and Examples!

Knowledge of products is something that you must understand if you are a marketer. Marketers certainly work within the scope of marketing by selling various products that will be offered. Just imagine, when you don’t know product knowledge, then consumers ask about the products offered, can you answer them? If not, you are prepared to … Read more